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PATCH
/
cases
/
{case_id}
/
phone-calls
/
{call_id}
Update phone call
curl --request PATCH \
  --url https://api.example.com/v1/cases/{case_id}/phone-calls/{call_id} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "notes": "<string>",
  "action_items": [
    {
      "description": "<string>",
      "completed": true
    }
  ]
}
'
{
  "data": {
    "id": "01K8PC05EJ4T11HRYE78AN7EEE",
    "institution_contact_id": "<string>",
    "to_number": "+11112223333",
    "from_number": "+11112223333",
    "status": "completed",
    "direction": "outbound",
    "duration_seconds": 342,
    "started_at": "2023-11-07T05:31:56Z",
    "ended_at": "2023-11-07T05:31:56Z",
    "recording_url": "<string>",
    "recording_duration_seconds": 123,
    "recording_status": "completed",
    "transcript": "<string>",
    "summary": "Called Chase estate services. Spoke with John Johnson. He confirmed they received the death certificate. Letters Testamentary are still needed before they can release account info. Ref# EST-2025-00456.",
    "action_items": [
      {
        "description": "Mail Letters Testamentary to Chase Estate Services",
        "completed": false
      }
    ],
    "called_by": "<string>",
    "twilio_call_sid": "CAxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
    "notes": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z"
  }
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

case_id
string
required

Unique case identifier (ULID format).

call_id
string
required

Body

application/json
notes
string
action_items
object[]

Response

Phone call updated.

data
object